3 seconds
network visibility.

smart.network™ shortens the duration of support calls, and changes the conversation with customers. Instead of complaining,
they get real-time insight of their network,
and are ready to talk about upgrading!

Real-time utilization

Bandwidth utilization is available on the home screen, and updates every 3 to 5 seconds. The graph is proportional to the ‘calibrated’ speed, which the smart.server performs periodically. The end user can customize the app to send an alert when bandwidth utilization exceeds a certain threshold. In this case, the colors of the graph will change to indicate
congestion.

Health Check

A health check runs periodically to evaluate both LAN
and WAN performance. The health indicator takes into consideration MTU, Latency, Jitter, and congestion.  
The network vitals are attached to any support ticket opened through the app 🙂.

Network Discovery

smart.network is the only router in the industry, that offers a granular view of devices, and specific services running on the network. Users can control individual services such as setting Dropbox upload speed, or Netflix viewing resolution. smart.alerts allow parents to receive notifications when teens engage in a specific activity, either at a category level, e.g. video streaming, or service level, e.g. Hulu.

Really smart
speed test

Arguing with customers about their speed test results and utilization, is a daunting task, which usually puts subscribers and helpdesk agents at  odds.

Not anymore! The built-in speed test goes beyond any current bandwidth measurement technology, to provide an accurate picture of utilization and available capacity. The detailed results visually articulates the impact of utilization on the total available bandwidth, which in turn makes for an intelligent conversation about upgrade options.

Parental Control

A health check runs periodically to evaluate both LAN
and WAN performance. The health indicator takes into consideration MTU, Latency, Jitter, and congestion.  
The network vitals are attached to any support ticket
opened through the app 🙂.

Data Consumption

Many ISPs offer internet in a metered way, or with certain ‘hog’ limits. The month-to-date utilization counter, gives users a clear indication of where they are relative to their limit, and also provides a gauge on their utilization.

This is useful information to allow the subscriber to stay within the data limits, but also to have a more intelligent conversation about consumption and whether or not their utilization justifies an upgrade.

Internet plan

ValleyWave X4

Be a better
network citizen

Arguing with customers about their speed test results and utilization, is a daunting task, which usually puts subscribers and helpdesk agents at  odds.